Terms and Conditions – Style Diva Couture

Effective Date: 31-07-2025 Welcome to Style Diva Couture! These Terms and Conditions ("Terms") govern your use of the website located at www.styledivacouture.in and all related services provided by Style Diva Couture ("we", "our", "us"). By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree to any part of the Terms, please discontinue the use of our platform immediately.

1. Eligibility & Acceptance of Terms

You must be at least 18 years of age or accessing the website under the supervision of a legal guardian. By using our services, you confirm that you have the legal capacity to enter into a binding contract and that all the information provided by you is accurate and complete.

These Terms form a legally binding agreement between you and Style Diva Couture. Continued use of our platform constitutes your acceptance of these Terms and any updates made to them in the future.

2. Products and Pricing

Style Diva Couture offers a curated collection of fashion and lifestyle products, including ready-to-wear garments, accessories, and limited-edition pieces.

We strive to ensure that all descriptions, images, and prices are accurate, but we do not warrant that product descriptions or other content are error-free. Product colors may vary slightly due to lighting and display resolution differences.

Prices are listed in INR and include applicable taxes unless otherwise stated. All prices are subject to change without prior notice. Promotional offers, coupons, and discounts may be subject to additional terms and may be withdrawn at any time.

3. Order Processing & Payment

Order Processing: All orders are typically processed within 2–5 business days from the date of order placement. Please note that custom or bulk orders may require additional processing time.

Payments: We accept a variety of payment methods including:

  • Credit and Debit Cards
  • UPI
  • Net Banking
  • Wallets

Payments are processed securely through Razorpay. By completing a transaction, you confirm that the payment method used is yours or that you have permission to use it.

4. Shipping & Delivery Policy

Shipping Coverage: We ship across India to ensure that our styles are accessible from metropolitan cities to remote regions.

Courier Partners: We work with leading logistics providers (like Bluedart, Delhivery, and DTDC) to ensure safe and timely deliveries.

Estimated Delivery Time:

  • Metro Cities: 3–5 business days after dispatch
  • Non-Metro Areas: 5–8 business days after dispatch

Please note that delays may occur due to weather conditions, operational disruptions, or peak periods. We appreciate your patience in such situations.

Shipping Charges:

  • Prepaid Orders: Free shipping across India
  • Cash on Delivery (if applicable): May incur an additional fee, if offered

Tracking details will be shared via email or SMS once your order is dispatched.

5. Order Cancellation

At Style Diva Couture, each order is processed with urgency to ensure timely delivery. Hence, orders once placed cannot be cancelled, modified, or merged with other orders. We urge you to review your cart carefully before finalizing your purchase.

6. Returns & Refund Policy

We take immense pride in the craftsmanship of our collections. Due to the exclusive nature of our offerings, including custom fittings and limited-edition pieces, we follow a strict no-return policy except under the following conditions:

Eligible Return Cases:

  • Product is defective or has manufacturing faults
  • Product is damaged in transit
  • Product is incorrectly delivered (wrong item, size, or color)

Mandatory for Claims: A clear opening/unboxing video showing the packaging and issue in one continuous shot must be provided for claims to be considered.

Refunds: If your claim is approved, we will initiate a refund or exchange within 7 business days. Refunds will be processed via the original method of payment through Razorpay. Please allow standard processing time depending on your payment provider.

Note: Exchanges are subject to product availability.

7. Intellectual Property

All content featured on the Style Diva Couture website, including product imagery, design layouts, branding, graphics, and written content, is the exclusive property of Style Diva Couture.

Reproduction, redistribution, or unauthorized commercial use of our content is strictly prohibited and may result in legal action. We reserve all rights not expressly granted under these Terms.

8. User Responsibilities & Prohibited Uses

By using the Style Diva Couture website, you agree:

  • Not to use the platform for fraudulent or malicious activities
  • Not to interfere with the website’s functionality or access our servers in an unauthorized manner
  • Not to post or share offensive, unlawful, or misleading content

We reserve the right to suspend or terminate accounts found violating any of the above terms.

9. Third-Party Links

Our website may contain links to external websites or services operated by third parties. These links are provided for your convenience, and we do not assume responsibility for the privacy policies, content, or operations of third-party websites.

Accessing these third-party platforms is at your own risk.

10. Limitation of Liability

Style Diva Couture shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes, but is not limited to:

  • Delays in delivery
  • Inaccuracies in product descriptions
  • Personal dissatisfaction
  • Technical issues impacting website accessibility

Our liability, under any circumstances, shall be limited to the value of the product purchased.

11. Warranty Disclaimer

All products and services offered through Style Diva Couture are provided on an “as is” and “as available” basis.

We do not warrant that:

  • The website will be uninterrupted or error-free
  • The products will meet your expectations in all cases
  • Any defects will be corrected immediately

12. Modifications to Terms

We reserve the right to update or revise these Terms at any time. Any changes will be reflected on this page with an updated effective date.

Your continued use of the platform after such changes implies your acceptance of the updated Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi.

14. Contact Us

For queries related to your orders, shipping, sizing, or general assistance, we’re happy to help!

  • Email: info@styledivacouture.in
  • Instagram: @styledivacouture
  • Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
  • Response Time: We typically respond within 24–48 business hours

Thank you for choosing Style Diva Couture. Your trust inspires us to deliver timeless fashion with elegance and care.

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